Gardening Direct UK Reviews

Gardeningdirect.co.uk is a popular online gardening store known for its excellent service and quality products. Customers have praised the healthy condition of the plants and the careful packaging that ensures the plants arrive safely. The store offers a variety of plants, with bedding plants and plug plants being particularly popular. Customers have also appreciated the timely delivery and the store's communication regarding order updates. Some customers have been shopping at Gardening Direct for many years, indicating a high level of satisfaction with the products and services offered. However, like any business, there have been some instances of customers receiving plants in less than perfect condition, but these seem to be the exception rather than the norm. Overall, Gardeningdirect.co.uk appears to be a reliable source for gardeners seeking healthy, quality plants for their gardens.

Gardeningdirect.co.uk has been in business since 1996. It is a provider of young live plants based in Saint Helier, United Kingdom. The company engages in the growing and selling of bedding plants and mature shrubs, perennials, and roses. It aims to deliver plants to customers at exactly the right time for growing on or planting out. This approach cuts out the middle man, allowing customers to save time and money. The company was founded with the mission to become the leading mail order supplier for plants by offering real value for money and consistently high-quality plants.

The website gardeningdirect.co.uk offers a secure and legally compliant payment system. Customers can pay for their goods using most major credit and debit cards such as Visa (including Visa Electron), MasterCard, Maestro, and Delta. This allows customers to have a variety of options when it comes to payment methods.

Gardening Direct has a Return Policy where they will pay the costs of return if the products are faulty or misdescribed, or if you have a legal right to do so as a result of something they have done wrong. In all other circumstances, you must pay the costs of return.

As for the Shipping Policy, they offer Free Delivery when you spend over £60. They only deliver within the UK and surcharges may apply to some items and postcode areas. You will normally only ever pay one P&P charge, however many items you order. The P&P charge is calculated based on the largest or heaviest item in your basket. There are exceptions for heavy, bulky bags of compost, manure etc., which have to be sent as separate consignments, and therefore, P&P is charged per bag for these items. A small number of outlying postcode areas may have a delivery surcharge of £6.00. Orders for Machinery and Outdoor Living items are supplied and fulfilled by carefully selected third-party companies. P&P is charged per item for these Direct Dispatch orders. Separate out-of-area surcharges of variable cost may be charged to them by their suppliers. In such cases, these costs are passed on to the customer. They do not deliver to non-UK locations. Orders placed to deliver to international freight-forwarding companies, or plants subsequently taken outside the UK are done so at your own risk and are not covered by their Double Satisfaction Guarantee.